Frequently asked questions

Application security

• Application Security

Data privacy & security

• Data Privacy and Security FAQs

Dates

• Can you remove the delivered date?

Deliverables

• Can you add more than one person to a deliverable?

Downloading

• Can you download information from Dazychain?

Email integration

• Can I use Dazychain with my email?

External organisations

• How do I know my client / legal provider has received the project?

Invoicing

• I invoice my client monthly, can I do this on Dazychain?

Notifications

• I don’t want to miss any information coming from my client, how long does it take to send information through Dazychain?
• I want to action notifications at a later date, is there a read / unread function?

Numbering projects

• Can Dazychain auto-generate matter numbers for my projects?

Organisation administrators

• How do I know who my Organisational Administrator is?

Organisational commitment

• Do your staff undertake police checks?
• Do you have a Helpdesk users can call if they experience issues?
• Confidentiality
• Corporate policies

User accounts

• Who can see my work/projects?
• How is user authentication carried out?
• Do users have different access levels?

Worklists

• My colleague is going on leave, can I manage their work while they’re away?
• In the Worklist, I only want to see ‘In progress’ activities that are assigned to me. Can I select which activities I see on my Worklist?